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ServiceNow Application Officer IT Asset Management / BMC /ITSM

Brussels, Belgium
Our client is a major international company with an attractive culture & development perspective.
 
Challenge: 
Manage ServiceNow and BMC Discovery (ADDM) applications as application owner : administration and scriptings, support and evolution of the application.
If needed you will be trained for ServiceNow and BMC Discovery.
 
Main tasks
  1. ServiceNow Management
• Being the the key entry point for all ServiceNow related subjects: issues, evolutions, projetcs.
• Ensure daily support - system administration and 3rd  line incident resolution.
• Implement small evolutions/requests.
• Design, implement and monitor interfaces.
• Organize ServiceNow version upgrade.
 
  1. BMC Discovery (ADDM) Management
• Globally ensure BMC Discovery (ADDM) is up and running.
• By scripting and application mapping, ensure the rigth information is discovered.
• Ensure scanning are complete and results compiled correctly in CMDB.
• Organize version upgrade.
• Support a Data Center move and CMDB evolution projects.
 
Profile
Required experience
  • Bachelor or Master in IT;
  • Familiar with UNIX/Linux systems;
  • Experience in ADDM scripting and or ServiceNow administration is an asset. 
Yours skills
  • Working language in English, knowledge of French or Dutch is an asset;
  • ITIL knowledge;
  • Scripting capabilities - ex. Javascript API.
Your attitude
  • Curious, eager to learn;
  • Being organized and autonomous;
  • Able to work with priorities and deal with multiple requests from multiple sources (stress resistant);
  • Good communication skills. 
What is in it for you ?
Our customer offers a challenge with a lot of diversity and  attractive employee benefits.
Ready to take a solid challenge in a belgian company with real career opportunities?
We would love to hear from you!
 
 

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