Service Delivery Manager (infrastructure)

Location: Brussels, Belgium

Located in Brussels, our customer is a large, international company where challenges are guaranteed.

Within the infrastructure team you will be responsible for changes and managing multiple transversal processes.
The team manages and supports the IT infrastructure and the Business Applications in UAT and Production.
In addition the team supports the IT Development teams in their projects.

Your responsibilities: 
  • „Prepare and coordinate the infrastructure changes
  • „Prepare and coordinate the patching management of the infrastructure elements (servers, DB, middleware, etc.)
  • „Manage key processes: capacity, obsolescence, improvement
  • „You coordinate major incidents during as well as beyond business hours
  • „Plan and execute major interventions across the various IT teams 
You will be interacting with: 
„Domain Managers, Application Owners, Developers, IT Operations Teams, Service Desk, Release Management Team, IT Security, support services. External vendors and subcontractors

Your experience: 

„Master Degree in Computer Science
„5 years of experience in IT Operations or IT Service Management
ITIL certified
ISO 20000 will be a plus
Large technical exposure through your experience: Windows, Linux, UNIX), Citrix, WebSphere Application Server, MS IIS, SharePoint, several type of DB,  network infrastructure. We are looking for an IT generalist who can deal with experts.
Essential skills: 

„Fluent in French and English, Dutch is a plus
„Analytical mindset, able to define priorities
„Stress resistant and keen to be involved in a changing organisation
Eager to embrace procedures and rules
„Strong communication skills.
What is in it for you?
  • role with impact within a large company where evolution is possible.
  • An opportunity to work on large programs and projects of a major company.
  • Have reputed professional experts as your colleagues.
  • An exposure to a complex and international environment
  • Our customer offers excellent employment conditions.

Feel like you have what it takes to go for this challenge? We will be pleased to meet you and tell you more about the role.
You can easily apply through the options below:
Marc Pelsser
Managing Partner
Av. Louise/Louizalaan, 523 -1050 Brussels
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